1. Order Processing & Delivery Timeline

Standard order processing is completed within 3–5 business days. Following this, delivery typically takes 10–20 business days, depending on your location. Please note that shipping timelines are estimates and may occasionally be extended due to operational or logistical factors outside our control. Should any significant delay occur, we will proactively notify you and provide updated tracking information.

2. Warehouse Allocation & Multiple Shipments

To optimize delivery speed, we ship orders from the warehouse closest to your destination that has the items in stock. If your order includes multiple products, they may be shipped from different warehouses to ensure the fastest availability. You will receive separate tracking numbers for each shipment.

3. Holiday Season Shipping Notice

During peak holiday periods (e.g., Thanksgiving, Christmas, New Year), order processing and carrier delivery times may be longer than usual. We recommend placing orders early to ensure timely arrival. Specific holiday shipping deadlines and updated processing timelines will be announced on our website and in checkout notifications.

4. External Shipping Liabilities

Please be aware that once a shipment is handed over to the carrier, certain factors beyond our control may affect delivery. These include but are not limited to: customs clearance delays, import duties or taxes imposed by your country, natural disasters, and disruptions in air or ground transportation (such as strikes or weather events). We are not liable for delays or losses resulting from these external circumstances, but we will assist you in tracing shipments and communicating with carriers where possible.