Privacy | Sunboost
Welcome to Sun-Boost Energy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sun-boost.com(the "Site"), contact us for inquiries, or purchase our products and services.
Please read this privacy policy carefully. By accessing or using our Site, you consent to the practices described herein.
1. Information We Collect
We may collect personal information that you voluntarily provide to us and non-personal information about your Site visit.
a) Personal Information You Disclose to Us:
When you use our "Inquiry" or "Add to Cart" functions, contact us via email, or sign up for our newsletter, we may collect:
Contact Data: Your name, email address, phone number, company name, and shipping address.
Inquiry Data: Details about your project, energy needs, and any other information you choose to include in your communication with us.
b) Information Collected Automatically:
When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:
Log and Usage Data: Your IP address, browser type, operating system, pages you viewed, the time spent on those pages, and how you navigated through the Site.
Device Information: Information about the device you use to access our Site.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons) to analyze trends, administer the website, and track users' movements around the site. You can control the use of cookies at the individual browser level.
2. How We Use Your Information
We use the information we collect for the following business purposes:
To respond to your inquiries, provide quotes, and offer customer support.
To process and fulfill your orders, including sending you invoices and order confirmations.
To send you technical information, updates, security alerts, and administrative messages.
To communicate with you about new products, promotions, and events, which you can opt-out of at any time.
To improve our website, products, and marketing efforts based on your usage and feedback.
To prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
To comply with legal obligations and enforce our terms and conditions.
3. Legal Basis for Processing (GDPR)
For users in the European Union (EU), our legal basis for collecting and using your personal information depends on the context in which we collect it. We typically rely on:
Performance of a Contract: To fulfill an order or respond to a pre-sales inquiry you have requested.
Legitimate Interests: To operate and improve our business (e.g., website analytics, fraud prevention).
Your Consent: Where we have asked for and you have given clear consent (e.g., for marketing communications). You can withdraw your consent at any time.
4. How We Share Your Information
We value your trust. We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Trusted third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and shipping.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. International Data Transfers
Sun-Boost Energy is based in China. Your information may be processed and stored in facilities located in China or other countries outside of your home country, which may have data protection laws that are different from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability: The right to access and receive a copy of your personal data.
Rectification: The right to correct inaccurate or incomplete information.
Erasure ("Right to be Forgotten"): The right to request the deletion of your personal data.
Restriction of Processing: The right to request the temporary suspension of processing your personal data.
Objection to Processing: The right to object to our processing of your personal data.
Withdraw Consent: Where we rely on consent, the right to withdraw it at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill your orders, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
9. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sun-Boost Energy
Email: sales@sun-boost.com
Address: [Insert Company Physical Address]
For users in the EU, you have the right to lodge a complaint with your local supervisory authority.
